Cazinostra Casino offers premium gaming experiences for Canadian players.
General Terms
These terms and conditions govern the use of Cazinostra Casino and all associated services. By creating an account and using the platform, players agree to comply with all rules and policies outlined in this document. The casino reserves the right to modify these terms at any time, with changes taking effect immediately upon posting to the website.
Account Registration
Players must be at least 19 years of age to register and play at Cazinostra Casino, in accordance with Canadian gambling laws. Registration requires providing accurate personal information including full legal name, date of birth, residential address, email address, and phone number.
Each player may maintain only one account. Creating multiple accounts constitutes fraud and results in immediate closure of all accounts and forfeiture of any balances. The casino employs sophisticated detection systems to identify duplicate accounts through IP addresses, device fingerprints, and payment methods.
Players must verify their identity before processing withdrawals by submitting government-issued photo identification and proof of address dated within the last three months. Acceptable documents include driver’s licenses, passports, utility bills, and bank statements.
Deposits and Withdrawals
The casino accepts deposits via Interac e-Transfer, credit cards, e-wallets, and cryptocurrency. Minimum deposits start at $20 CAD across all methods. Maximum deposit limits vary by payment method and player status, ranging from $5,000 to $25,000 CAD per transaction.
Withdrawal requests undergo security verification within 24 hours for standard players and 12 hours for VIP members. After approval, processing times depend on the selected payment method. Interac e-Transfer completes within 24-48 hours, e-wallets within 12 hours, and bank transfers within 3-5 business days.
The casino reserves the right to request additional verification documents before processing withdrawals, particularly for first-time cashouts or unusually large amounts. Players must wager their deposit amount at least once before requesting withdrawals to comply with anti-money laundering regulations.
Bonus Terms
All bonuses carry specific terms including wagering requirements, game restrictions, maximum bet limits, and expiration dates. Players must read and understand bonus terms before claiming any promotional offers.
The welcome bonus requires 35x wagering on the combined deposit and bonus amount before conversion to withdrawable cash. Wagering contributions vary by game type: slots contribute 100%, video poker contributes 8%, blackjack and roulette contribute 10%, and baccarat contributes 5%.
Maximum bet limits of $5 CAD per spin or hand apply while bonus funds remain active. Exceeding this limit voids the bonus and any associated winnings. Bonuses expire 30 days after activation if wagering requirements remain incomplete.
Withdrawal requests automatically forfeit any active bonus and associated winnings. Players should complete wagering requirements before requesting cashouts to avoid losing bonus value.
Prohibited Activities
The casino strictly prohibits fraudulent activities including bonus abuse, collusion, use of automated betting software, and exploitation of software errors. Players engaging in prohibited activities face immediate account closure and forfeiture of all balances.
Bonus abuse includes creating multiple accounts to claim welcome bonuses repeatedly, coordinating with other players to meet wagering requirements, or using betting patterns designed to minimize risk while clearing bonuses.
The casino monitors all gameplay for suspicious patterns and reserves the right to void winnings and close accounts when prohibited activities are detected.
Responsible Gaming
The casino provides multiple tools to help players maintain healthy gaming habits. Deposit limits cap daily, weekly, or monthly funding amounts. Session time limits automatically log players out after specified durations. Reality checks display pop-up notifications showing time and money spent.
Self-exclusion options range from 24 hours to permanent account closure. During exclusion periods, the casino blocks all login attempts and removes players from marketing communications. Players can activate self-exclusion through account settings or by contacting customer support.
Canadian players seeking gambling addiction support can contact the Problem Gambling Helpline at 1-866-531-2600 or email [email protected] for confidential assistance. Additional resources include Gamblers Anonymous and GamCare, both accessible through links in the casino footer.
Game Rules and Fairness
All games use certified random number generators that undergo regular testing by independent auditors. Test results appear in the casino’s transparency section, demonstrating commitment to fair play.
The casino reserves the right to void bets and winnings if technical malfunctions occur during gameplay. In such cases, affected players receive refunds of their original wagers. Players should report any suspected game malfunctions immediately to customer support.
Maximum win limits apply to certain games and bonuses, capping payouts at specified amounts regardless of actual winnings. These limits appear in individual game rules and bonus terms.
Privacy and Data Protection
The casino collects and stores personal information in accordance with Canadian privacy laws. Data collected includes registration details, transaction history, gameplay records, and communication logs. This information serves to verify identity, process payments, prevent fraud, and improve services.
The casino never sells or shares personal information with third parties except as required by law or necessary to process payments. All data transmissions use SSL encryption to prevent unauthorized access.
Players can request copies of their personal data or account closure at any time by contacting customer support. Account closure requests process within 48 hours, with any remaining balance returned via the player’s preferred payment method.
Dispute Resolution
Players should contact customer support immediately if disputes arise regarding gameplay, bonuses, or payments. The support team investigates all complaints thoroughly and responds within 48 hours with resolution or explanation.
If disputes remain unresolved after contacting support, players may escalate to the casino’s licensing authority for independent review. Contact information for the licensing authority appears in the casino footer.
Intellectual Property
All content on the casino website including logos, graphics, text, and software remains the property of Cazinostra Casino or its licensors. Players may not reproduce, distribute, or create derivative works from any casino content without explicit written permission.
Game content including graphics, sounds, and mechanics remain the property of respective software providers. Unauthorized recording or distribution of game content violates intellectual property rights and may result in legal action.
Limitation of Liability
The casino operates on an “as is” basis without warranties of any kind. The casino is not liable for losses resulting from technical failures, internet connectivity issues, or unauthorized account access due to player negligence.
Maximum liability for any claim against the casino is limited to the amount deposited by the player during the 90 days preceding the claim. The casino is not liable for indirect, consequential, or punitive damages under any circumstances.
For questions about these terms and conditions, contact customer support at [email protected] or call 1-866-531-2600.
Terms and Conditions
General Terms
These terms and conditions govern the use of Cazinostra Casino and all associated services. By creating an account and using the platform, players agree to comply with all rules and policies outlined in this document. The casino reserves the right to modify these terms at any time, with changes taking effect immediately upon posting to the website.
Account Registration
Players must be at least 19 years of age to register and play at Cazinostra Casino, in accordance with Canadian gambling laws. Registration requires providing accurate personal information including full legal name, date of birth, residential address, email address, and phone number.
Each player may maintain only one account. Creating multiple accounts constitutes fraud and results in immediate closure of all accounts and forfeiture of any balances. The casino employs sophisticated detection systems to identify duplicate accounts through IP addresses, device fingerprints, and payment methods.
Players must verify their identity before processing withdrawals by submitting government-issued photo identification and proof of address dated within the last three months. Acceptable documents include driver’s licenses, passports, utility bills, and bank statements.
Deposits and Withdrawals
The casino accepts deposits via Interac e-Transfer, credit cards, e-wallets, and cryptocurrency. Minimum deposits start at $20 CAD across all methods. Maximum deposit limits vary by payment method and player status, ranging from $5,000 to $25,000 CAD per transaction.
Withdrawal requests undergo security verification within 24 hours for standard players and 12 hours for VIP members. After approval, processing times depend on the selected payment method. Interac e-Transfer completes within 24-48 hours, e-wallets within 12 hours, and bank transfers within 3-5 business days.
The casino reserves the right to request additional verification documents before processing withdrawals, particularly for first-time cashouts or unusually large amounts. Players must wager their deposit amount at least once before requesting withdrawals to comply with anti-money laundering regulations.
Bonus Terms
All bonuses carry specific terms including wagering requirements, game restrictions, maximum bet limits, and expiration dates. Players must read and understand bonus terms before claiming any promotional offers.
The welcome bonus requires 35x wagering on the combined deposit and bonus amount before conversion to withdrawable cash. Wagering contributions vary by game type: slots contribute 100%, video poker contributes 8%, blackjack and roulette contribute 10%, and baccarat contributes 5%.
Maximum bet limits of $5 CAD per spin or hand apply while bonus funds remain active. Exceeding this limit voids the bonus and any associated winnings. Bonuses expire 30 days after activation if wagering requirements remain incomplete.
Withdrawal requests automatically forfeit any active bonus and associated winnings. Players should complete wagering requirements before requesting cashouts to avoid losing bonus value.
Prohibited Activities
The casino strictly prohibits fraudulent activities including bonus abuse, collusion, use of automated betting software, and exploitation of software errors. Players engaging in prohibited activities face immediate account closure and forfeiture of all balances.
Bonus abuse includes creating multiple accounts to claim welcome bonuses repeatedly, coordinating with other players to meet wagering requirements, or using betting patterns designed to minimize risk while clearing bonuses.
The casino monitors all gameplay for suspicious patterns and reserves the right to void winnings and close accounts when prohibited activities are detected.
Responsible Gaming
The casino provides multiple tools to help players maintain healthy gaming habits. Deposit limits cap daily, weekly, or monthly funding amounts. Session time limits automatically log players out after specified durations. Reality checks display pop-up notifications showing time and money spent.
Self-exclusion options range from 24 hours to permanent account closure. During exclusion periods, the casino blocks all login attempts and removes players from marketing communications. Players can activate self-exclusion through account settings or by contacting customer support.
Canadian players seeking gambling addiction support can contact the Problem Gambling Helpline at 1-866-531-2600 or email [email protected] for confidential assistance. Additional resources include Gamblers Anonymous and GamCare, both accessible through links in the casino footer.
Game Rules and Fairness
All games use certified random number generators that undergo regular testing by independent auditors. Test results appear in the casino’s transparency section, demonstrating commitment to fair play.
The casino reserves the right to void bets and winnings if technical malfunctions occur during gameplay. In such cases, affected players receive refunds of their original wagers. Players should report any suspected game malfunctions immediately to customer support.
Maximum win limits apply to certain games and bonuses, capping payouts at specified amounts regardless of actual winnings. These limits appear in individual game rules and bonus terms.
Privacy and Data Protection
The casino collects and stores personal information in accordance with Canadian privacy laws. Data collected includes registration details, transaction history, gameplay records, and communication logs. This information serves to verify identity, process payments, prevent fraud, and improve services.
The casino never sells or shares personal information with third parties except as required by law or necessary to process payments. All data transmissions use SSL encryption to prevent unauthorized access.
Players can request copies of their personal data or account closure at any time by contacting customer support. Account closure requests process within 48 hours, with any remaining balance returned via the player’s preferred payment method.
Dispute Resolution
Players should contact customer support immediately if disputes arise regarding gameplay, bonuses, or payments. The support team investigates all complaints thoroughly and responds within 48 hours with resolution or explanation.
If disputes remain unresolved after contacting support, players may escalate to the casino’s licensing authority for independent review. Contact information for the licensing authority appears in the casino footer.
Intellectual Property
All content on the casino website including logos, graphics, text, and software remains the property of Cazinostra Casino or its licensors. Players may not reproduce, distribute, or create derivative works from any casino content without explicit written permission.
Game content including graphics, sounds, and mechanics remain the property of respective software providers. Unauthorized recording or distribution of game content violates intellectual property rights and may result in legal action.
Limitation of Liability
The casino operates on an “as is” basis without warranties of any kind. The casino is not liable for losses resulting from technical failures, internet connectivity issues, or unauthorized account access due to player negligence.
Maximum liability for any claim against the casino is limited to the amount deposited by the player during the 90 days preceding the claim. The casino is not liable for indirect, consequential, or punitive damages under any circumstances.
For questions about these terms and conditions, contact customer support at [email protected] or call 1-866-531-2600.